Tag: Business Cases

  • Realizing the Value Promise of Analytics

    As markets and companies have emerged from the recent downturn, executives have looked to the future with concern. The slow and inconsistent recovery, combined with the disruptive effects of globalization, technological change, and regulation, has made it clear that what happened was not just another cyclical swing. It was reflective of a deeper economic and…

  • Getting Serious about Program Success

    Every executive who has lived through even a moderately complex business capability implementation program is familiar with the challenges to successful delivery.  Many, if not most, of them have scars to show for it.  However, despite overwhelming evidence and past defeats, organizations and executives regularly move their programs toward failure.  Though there will almost always…

  • Non-Technical Factors are Key to Program Success

    Although each program to implement a business capability is unique, some fundamental challenges are common to many transformation efforts. These are often the result of leadership and management issues rather than technical skill deficits.  The Utrecht study referenced in my previous post1  assessed the importance of a several contributors to success and failure in implementation projects.…

  • The Cost of Program Failure

    The statistics on business transformation failure are overwhelming.  Particularly where technology implementation is involved, and where the stakes may be highest, studies consistently report that over half (and up to almost three quarters) of all programs do not deliver the intended value.  For example, Michael Krigsman examined several analyst reports of the rates of failure…