2014 – Daugherty Business Solutions
Senior Information Architect
I supported the development of the Information Management Practice within the Chicago office. My responsibilities included
- providing leadership for client information management engagements
- defining firm methodologies and approaches
- driving engagement with potential clients and expanding existing client work
- engaging strategic partners to enhance the firm’s capabilities and support go to market activities
- recruiting, interviewing, and training new consultants
2010 – 2011 – Acxiom
Technical Executive
As part of the leadership team for the General Motors account, I had end-to-end responsibility for all technology aspects of a $32 million marketing and customer data offering. My primary focus was on shaping internal and client IT strategy and architecture as well as providing technical oversight for large, complex, and high-risk components of the solution. Specific activities included
- serving as the lead technology interface with client executives
- providing recommendations to the client on technology strategy and architecture for customer data and marketing capabilities
- defining architectures for Acxiom-delivered client solutions
- providing architectural guidance and governance for design and implementation activities
- evaluating and partnering with external partners and vendors
- defining delivery methodology and processes
2001 – 2010 – Accenture
Consulting Manager
I led solution definition and implementation for industry-leading clients across a number of industries, and I supported the development of the firm’s CRM, Oracle Business Intelligence, and Real-Time Decisions practices. My primary responsibilities included
- leading end-to-end project delivery through all stages of the lifecycle from analysis and requirements through operational support including estimation, planning, issue and risk mitigation, stakeholder alignment, and day-to-day project management
- delivering predictive and adaptive marketing capabilities built on machine learning and real-time decisioning
- defining architectures and designs for some of the firm’s most complex CRM and BI engagements
- serving as a subject matter expert for other CRM and BI engagements
- defining offerings and go-to-market approaches and presenting proposals to clients
- providing mentoring and direct leadership for team members
- defining firm delivery processes and methodologies