The Cost of Program Failure

The statistics on business transformation failure are overwhelming. For technology implementations in particular, and where the stakes may be highest, studies consistently report that over half (and up to three-quarters) of all programs will fail to meet stakeholder expectations. Caveats aside, though, one conclusion seems inescapable: something is fundamentally broken when program executive are unable to successfully execute on their business capability goals three out of four times. The consistent trend toward failure is a clear message that program leaders need to get serious about how they ensure the success of their efforts.

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