Consulting Firm Experience

2014 – Daugherty Business Solutions

Senior Information Architect

I supported the development of the Information Management Practice within the client office.  My responsibilities included

  • providing leadership for client information management engagements
  • defining firm methodologies and approaches
  • driving engagement with potential clients and expanding existing client work
  • engaging strategic partners to enhance the firm’s capabilities and support go to market activities
  • recruiting, interviewing, and training new consultants

2010 – 2011 – Acxiom

Technical Executive

As part of the leadership team for the account with General Motors, I had end-to-end responsibility for all technology aspects of a $32 million marketing and customer data offering.  My primary focus was on shaping internal and client IT strategy and architectures as well as providing oversight of technical development of large, complex, and high-risk components of the solution.  Specific activities included

  • serving as the lead technology interface with client executives
  • providing recommendations to the client on technology strategy and architecture for customer data and marketing capabilities
  • defining architectures for Acxiom-delivered client solutions
  • providing architectural guidance and governance for design and implementation activities
  • evaluating and partnering with external partners and vendors
  • defining delivery methodology and processes

2001 – 2010 – Accenture

Consulting Manager

I led solution definition and implementation for industry-leading clients across a number of industries, and I supported the development of the firm’s CRM and Oracle BI practices.  My primary responsibilities included

  • leading end-to-end project delivery through all stages of the lifecycle from analysis and requirements through operational support including estimation, planning, issue and risk mitigation, stakeholder alignment, and day-to-day project management
  • defining architectures and designs for some of the firm’s most complex CRM and BI engagements
  • serving as a SME for other CRM and BI engagements
  • defining offerings and go-to-market approaches and presenting proposals to clients
  • providing mentoring and direct leadership for team members
  • defining firm delivery processes and methodologies