Independent Project Manager, CRM and Business Intelligence Architect

I have twelve years of experience working with leading organizations to deliver technology-enabled business capabilities across the entire development lifecycle. This includes nine years as a consultant architecting and implementing sales, marketing, and business intelligence solutions as well as five years of direct project management responsibility. My work includes

• planning delivery activities, estimating cost, and delivering to plan
• driving engagement and commitment with cross-functional business and technology stakeholders
• defining the end-to-end capability and solution architecture
• leading requirements gathering and application design efforts
• developing decision-focused analytic methods and metrics and integrating business intelligence into operational capabilities
• using proven methodologies to manage the end-to-end implementation and production lifecycle for enterprise CRM, marketing and business intelligence capabilities
• providing direct leadership and accountability for both on-shore and off-shore implementation teams

These solutions have been based on Siebel Sales and Marketing, Siebel Analytics / Oracle BI EE (OBIEE), Oracle Real-Time Decisions (RTD) and Informatica. I also have experience with KXEN, Microstrategy, Oracle OLAP, and custom-coded solutions.

My resume describes some of the ways I have helped my clients address their CRM and business intelligence challenges: Resume – Ryan Reid.pdf.  I would welcome the opportunity to discuss the ways my expertise and experience could be of value to you and your organization.

Phone: 312.880.REID (7343) | Email:

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