Technical Mechanics vs. Executive IT Leaders
Marianne Broadbent and Ellen Kitzis ((The New CIO Leader: Setting the Agenda and Delivering Results)) write about technical managers vs. trusted executive leaders of the enterprise. Technical managers are experts in the mechanics of IT. They “keep the lights on and do it cheap.” This role is essential, especially in today’s environment of constant cost-cutting and rationalization of services. However, this role also threatens to minimize the impact for good that technology can have on the organization. Increasingly, information and technology are the business, even in industries where IT has traditionally been on the sidelines. It is rare to have a business capability that is not driven by technology. Because of this, IT must be more than just the plumbing. Far beyond enabling the business, technology, when done right, can transform the enterprise and open up new and powerful ways of doing business.
This vision... read on
Independent Project Manager, CRM and Business Intelligence Architect
I have twelve years of experience working with leading organizations to deliver technology-enabled business capabilities across the entire development lifecycle. This includes nine years as a consultant architecting and implementing sales, marketing, and business intelligence solutions as well as five years of direct project management responsibility. My work includes
- planning delivery activities, estimating cost, and delivering to plan
- driving engagement and commitment with cross-functional business and technology stakeholders
- defining the end-to-end capability and solution architecture
- leading requirements gathering and application design efforts
- developing decision-focused analytic methods and metrics and integrating business intelligence into operational capabilities
- using proven methodologies to manage the end-to-end implementation and production lifecycle for enterprise CRM, marketing and business intelligence capabilities
- providing direct leadership and accountability for both on-shore and off-shore implementation teams
These solutions have been based on Siebel Sales and Marketing, Siebel Analytics /... read on